今天中午,我给Presto发了一封邮件,原文如下(英语蹩脚,请勿笑话):
Dear Sir or Madam
I've got the CDs,thank you.But I'm very very disappointed! The label of the CDs is Philips on your web page,but I found it is Decca in fact when I receive them!
I know that Philips has been purchased by Decca.But I like Philips,so I 'm looking for the CDs with the label Philips.If I need only the record,I could have bought them in China.It will be more cheaper.
So I think you'd better show the current label and current covers of the CDs on your web.
I wonder if I could return the purchase. I didn’t tear off the package. Hope to receive your feedback soon.
X Y(注:我的名字)
三个多小时后,我收到了回信:
Dear X,
Thank you for your e-mail. Universal are re-branding all Philips items with the Decca logo unfortunately they have not provided us with new images that display the Decca badge
Should you wish to return these items please send them marked for my attention to the address below and i will refund your card upon arrival.
Kind Regards
David Batterbee
RETURNS
Presto Classical
7 Park Street
Leamington Spa
CV32 4QN
Tel: 01926 886883
Fax: 01926 317029
Email:
info@prestoclassical.co.ukWebsite:
www.prestoclassical.co.uk其实我只是抱着试试的心理,并没抱太大希望,因为毕竟唱片本身没有问题。没想到事情解决得如此顺利,而且这么快。某些国内卖家应该看看,这,就叫差距啊。
谢谢Presto,这是我第一次在这里买唱片,但肯定不会是最后一次!