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转贴:再也不会买奔驰了-烂服务!小命都快搭出去了 [复制链接]

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发信人: shiznit (大坏蛋), 信区: Automobile
标  题: 再也不会买奔驰了-烂服务!小命都快搭出去了
发信站: BBS 未名空间站 (Tue Mar 27 03:00:08 2007)

2002新买的新的ML320 SUV, 到现在开了6万公里,上周三去DEALER作B SREVICE,被推荐该换FUEL Filter,12个火花塞,后刹车片,(前面的半年前刚换过).为了安全,同意他们给换了.

结果周四取车时要付进2000美元!这我也认了.可是在我晚上开回家后,发现好大的汽油味,没过办个小时,整个HOUSE里全是汽油味,偶到车库一看, TNND,车底一直在滴汽油.当时都9点半了,只好给BENZ ROADSIDE SERVICE打电话,被告之要先叫消防队来把汽油清理干净.消防车来了之后爬车底下看半天,后来叫我们点一下火,结果油哗哗的往外流, 然后再看我家的 DRIVE WAY, 一条宽阔油道直通我家车库,偶不由得一身冷汗,偶就是这么开回家的呀!!!!! 消防队员往车库地上撒了沙子,把车推出车库5米远,写了REPORT, 就走了.

偶一晚上都没睡好,汽油味很刺鼻.第二天一早,我马上给奔驰打电话,到是痛快的把车拖回去修了,借了一辆车给我上班用.

想想好气愤,花了2000做SERVICE,居然连小命和房子都险些搭进去,怎么也得要奔驰赔偿精神损失吧. 取车的时候找SERVICE MANAGER谈,要求全部退这次SERVER的钱,他说他要和GERNERAL MANAGER谈才可以,结果今天他们打电话告我只能给250美元SERVICE CREDIT!That is nothing compared to what we have suffered! 大家说我该怎么办?
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再来个猛的:福特柴油发动机版皮卡排气管喷火,厂商召回3万多辆汽车。




CNN新闻:

Ford recalls 37,000 Super Duty trucks
Diesel truck version reportedly cause tailpipe fires; owners should bring vehicles to dealerships for repair.
March 21 2007: 7:27 PM EDT

DETROIT (Reuters) -- Ford Motor Co. said Wednesday it was recalling over 37,000 of its new 2008 model-year F-Series Super Duty trucks after reported tailpipe fires in the diesel version of the pickups.

Ford (Charts) said it had received reports of three cases where leaking fuel or oil ignited when trapped in a diesel particulate filter near the tailpipe of the new trucks.

In one case in Texas, a truck's hot tailpipe set off a grass fire when the driver pulled off the road, a Ford spokesman said.

The fire was quickly extinguished, and no injuries or accidents have been reported as a result of the incidents, Ford spokesman Dan Jarvis said.

"This is an important product for us and an important customer base, and we want to move swiftly to make sure this does not become a safety issue for our customers," Jarvis said.

The recall represents the second glitch since their January launch of the new Super Duty trucks.

The heavy-duty work truck is one of the automaker's most profitable vehicles and its sales success has been seen as key as Ford tries to rebound from a $12.7 billion loss last year.

Navistar International Corp. (Charts) briefly halted shipments of the diesel engines for the new trucks to Ford in late February because of a contract dispute, although both sides have since been meeting under court order to resolve the matter.

Ford dealers were advised Wednesday to stop selling the roughly 29,000 Super Duty trucks with 6.4-liter diesel engines on their lots until engine control software can be updated.

That work should begin Thursday and could be completed in less than 10 minutes per vehicle, Ford's Jarvis said.

Super Duty trucks still awaiting shipment from the Louisville, Kentucky plant that makes them will have their engine control software updated there, he said.

Customers with the first 8,400 diesel Super Duty trucks already on the roads will be notified that they should bring their vehicles into dealerships for the same fix, said Jarvis.

Ford will send out a recall notice to customers in early April and dealers may contact them before then to alert them to the potential problem, he said.

Gasoline-powered versions of the Super Duty and previous model-year diesel trucks with 6.0-liter or 7.3-liter engines are not affected by the recall.

The software upgrade will reset the powertrain control module on the Ford trucks. In cases where the system detects unusually high temperatures in the diesel particulate filter, the control module will power down the vehicle.

The aim is to allow drivers to pull safely to the side of the road to allow it to cool before proceeding, Jarvis said.

Ford also wants to take advantage of the recall to shift a battery cable on fewer than 10,000 of the first Super Duty trucks produced in order to to keep the cable from chafing against a shield that prevents water and mud from getting into the engine.
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